THE BS EN ISO 9001:2000 QUALITY STANDARD
The following eight quality management principles were used as
the basis for the revised 2008 standards:
1. Customer focus
2. Leadership
3. Involvement of people
4. Process approach
5. System approach to management
6. Continual improvement
7. Factual approach to decision making
8. Mutually beneficial supplier relationships
The advantages of implementing the
ISO 9001 are:
- Chance to review the Quality System
- Chance to simplify the documentation
- Chance to involve all personnel in quality issues
- Chance to be more customer focused
- The standard dictates the setting of quality objectives and
targets
- The standard provides the possibility of integrating the
quality system with other management systems such as
environmental or H&S
Implementation Issues
- Obtain support from top management
- Carry out a gap analysis
- Define the business and support processes
- Define a plan for implementation
- Define and set up a project team with with key personnel to
develop the new methods and techniques
- Obtain advice and guidance from your Certification Body
- Document the Quality Manual, business processes and support
processes
- Involve all personnel
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